Underground parking is possible at a surcharge and is subject to availability.

Please note that the Hotel is in soft opening state and some services may not be available e.g. meeting rooms, Gym etc.

Please note that non-Muslims are not allowed to enter the cities of Makkah & Madinah without special permission letter from the Government

Please note that in the holy month of Ramadan (Fasting month) “Sahur” will be served instead of the breakfast “Iftar” Ramadan (early dinner) will be available at a variable Price.

Please note when booking more than 10 rooms, different policies may apply.

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

Please note that according to government Rules all guest need to present the tawakkalna App showing that the guest got (COVID-19) vaccine and showing that the health condition is Immune, in case the guest failed to present the App with the information mentioned above, they will not be able to stay at the property .

In accordance with government guidelines to minimize transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Rua Al Hijrah Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

A damage deposit of SAR 500 is required on arrival. That's about 34652.73PKR. This will be collected as a cash payment. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property.